To ensure customers know exactly where they can find stocks of LPG this winter, Afrox has introduced a quick and simple “Handigas locator” on its website at afrox.co.za, via the Customer Service page.
From any smart mobile device or computer with internet connectivity, in three clicks — to select the province, the city and the nearest Gas & Gear retail outlet — customers can now confirm Handigas availability before they make the trip to the store.
This smart new service caters for stock confirmation of Handigas 9kg, 14kg and 48kg, as well as which branches can fill the typical 6kg cylinders. The Handigas Locator also indicates the physical location of the Gas & Gear store and, in some instances, even gives directions to the store.
Brett Sauerman of Afrox’s Customer Service Centre says this initiative has been driven by the company’s commitment to delivering the best possible service to all its customers.“The Handigas locator will also allow customers to contact the branch if required, and to let us know if they can’t find what they are looking for,” he says. “This service will not allow customers to purchase or reserve stock online — it purely facilitates the process of finding stocks of Handigas throughout South Africa.”